Terms of Service

Last Updated: July 2026

Welcome to Paheno. By using our website (www.paheno.in) or placing an order with us, you agree to the following Terms of Service. Please read them carefully before making a purchase.

Acceptance of Terms

By accessing or using our website, you agree to follow these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please do not use our website.

Products

We offer clothing products including sarees, ethnic wear, and other fashion items.

We make every effort to display product images, colors, and descriptions accurately. However, slight differences in color may occur due to screen settings, lighting, or photography.

Pricing

• All prices are listed in Indian Rupees (INR).

• Prices may change at any time without prior notice.

• The price shown at checkout will be considered the final price for your order.

Orders

After placing an order, you will receive an order confirmation through Email, SMS, or WhatsApp where applicable.

Paheno reserves the right to accept, reject, or cancel any order if:

• Product is out of stock.

• Incorrect pricing or product information is displayed.

• Payment is unsuccessful or suspected to be fraudulent.

• The order cannot be fulfilled for any valid business reason.

If payment has already been received for a cancelled order, a full refund will be processed.

Order Cancellation

Customers can cancel their order before it has been dispatched.

Once an order has been shipped, it cannot be cancelled. In such cases, our Return & Refund Policy will apply where eligible.

Payments

We accept secure online payments through supported payment methods, including:

• UPI

• Credit Cards

• Debit Cards

• Net Banking

• Wallets

• Cash on Delivery (available for eligible locations)

Your payment information is processed securely through trusted payment partners. Paheno does not store your complete card or banking details.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please read that policy before requesting a return.

Intellectual Property

All content available on this website, including but not limited to:

• Product images

• Videos

• Logos

• Designs

• Graphics

• Text

• Product descriptions

• Website layout

is the property of Paheno and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, or used without prior written permission from Paheno.

User Responsibilities

While using our website, you agree that you will not:

• Provide false or misleading information.

• Attempt to misuse or damage the website.

• Use the website for any unlawful activity.

• Copy or distribute website content without permission.

Limitation of Liability

Paheno shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability, if any, shall be limited to the amount paid for the concerned order.

Changes to These Terms

Paheno may update these Terms of Service at any time without prior notice.

The updated version will be available on this page, and continued use of the website means you accept the revised terms.

Governing Law

These Terms of Service shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts in Surat, Gujarat.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: connect@paheno.in

Location: Surat, Gujarat, India